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Updated on October 2, 2023

Docy

Billing

Running campaigns and creatives on the network is only possible if you have an acceptable balance on your account.

Activate Payment Settings

  1. Select Add Payment Method
  2. Enter credit card details
  3. Accept the first deposit of $1,000
  4. Activate Auto Funding

We recommend using automatic funding to ensure you always have money in your account.

If you prefer not to use Auto Funding, click the disabled button and save the form.

How do I add funds?

  1. Click on Add Funds
  2. On the left, you will see all your payment methods entered into the system. Select which card you want to charge
  3. Input the amount of money you’d like to add to the account. The system will always show you the minimum amount required to continue operating. A Credit Card commission of 2.9% + 0.30 cents will be included when adding funds.
  4. Click on Add Funds
  5. Your new balance will be reflected on the general Billing screen

How to add new Payment Methods?

  1. Click on the +Add Payment Method button
  2. Input the credit card information
  3. The newly added card will be reflected on the Billing page

It is possible to have a maximum of 4 cards active within the system.

An active card can always be used to add funds or as a credit card associated with auto funding.

How do I remove a Payment Method?

  1. On the Billing page, position the mouse over the upper right corner of the Payment Method you want to delete
  2. Click on the delete icon
  3. Confirm the action in the Delete Payment Method modal

How to edit or activate Auto Funding?

  1. Click on the edit button or set up Auto Funding in the filters over the table
  2. If Auto Funding is enabled, you will see the completed modal and an associated payment method
  3. If Auto Funding is disabled, you will see the modal fields empty and ready to be configured. We remind you that by not using the auto funding option, you must add funds manually

How do I view my Payment History information?

  1. On the general Billing screen, you can see all the payment information detailed with day, amount, fee, and status
  2. Download detailed information about a period in CSV format using the time filter and clicking on the download button

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